Problems Treated
Clinical Psychologist in Norwich
Everyone who comes to therapy is dealing with something different, and often more than one thing at once. Below is an overview of the difficulties Dr Jinnie Ooi supports clients with. If you don’t see your particular situation named here, it’s still worth getting in touch. Most challenges don’t fit neatly into a single category, and that’s exactly what the initial consultation is for.
Emotional and Psychological Difficulties
Mood and thinking patterns can become difficult to manage regardless of what originally caused them, and these are some of the most common reasons people reach out for support:
- Depression: a persistent low mood and loss of motivation that makes everyday tasks feel flat and effortful
- Anxiety: from constant background worry to sudden waves of panic, with therapy focused on the underlying cause rather than just the symptoms
- Stress: pressure that has stopped being occasional and started chipping away at sleep, patience and concentration
- Burnout: a deeper state of depletion that builds when stress goes unaddressed for too long, and rarely resolves with rest alone
- Anger management: support when frustration or irritability has begun affecting relationships or work
- Obsessive Compulsive Disorder (OCD): intrusive thoughts and repetitive behaviours that take up far more time and energy than people expect
- Phobias: intense, specific fears that can shrink a person’s world in ways that feel disproportionate to the actual risk
Loss, Trauma and Life Transitions
Some difficulties stem from a specific event or period rather than an ongoing condition, and often carry their own particular emotional complexity:
- Loss, bereavement and grief: grief has no fixed timeline, and there’s no correct way for it to look
- Trauma and PTSD: whether from a single event or a longer period, trauma can resurface unexpectedly, sometimes years later
Living with a Physical Health Condition
Physical illness and mental health are rarely separate, and a diagnosis can bring emotional weight that’s easy to underestimate. Dr Jinnie Ooi has a particular clinical interest in therapy for physical health conditions, including:
- Cancer: support through diagnosis, treatment and the adjustment that follows
- Cardiac conditions: processing the emotional impact of a heart-related diagnosis or event
- Neurological conditions: adjusting to changes in daily functioning and identity
- Chronic pain: working through pacing, frustration and the guilt that often comes with reduced capacity
- Long Covid: managing fatigue and uncertainty that can be hard to have taken seriously by others
- Diabetes distress: the emotional toll of relentless daily management, distinct from general anxiety
- Menopause: anxiety and low mood triggered by hormonal changes that can feel unfamiliar and unsettling
- Medically unexplained symptoms: a space to be taken seriously even without a definitive diagnosis
- Palliative care: support for patients and the people close to them through a life-limiting illness
Why Choose Angsana Psychology
Dr Jinnie Ooi is a chartered clinical psychologist with a particular interest in physical health conditions, supporting people through cancer, chronic pain, diabetes and long-term illness alongside the emotional toll these bring.
Therapy draws on Cognitive Behavioural Therapy, Acceptance and Commitment Therapy and Compassion Focused Therapy, adapted to what genuinely fits your situation. As a psychologist with a Chinese and East Asian background, Dr Ooi also offers culturally sensitive therapy, alongside inclusive support for LGBTQ clients.
Sessions run in person in Norwich or online, starting with a free 15-minute consultation. Appointments can include family members or stay one-to-one, and a sliding scale is available for NHS colleagues. Dr Jinnie Ooi also holds an Honorary Clinical Research Fellow position at the University of East Anglia, keeping her practice grounded in current evidence.
Get in touch
If you’re looking to start your journey toward better emotional wellness, speak to us today. We’re here to help you every step of the way.
Book a free 15-minute consultation to discover the right therapy for you.
